351 Agents · 131 Countries · 31548 Employees

Members of The Cooperative are protected against bad debts from other members in several ways.

Strict Requirements

1st line of defence: Strict membership requirements

Only the most solvent, reputable, and creditworthy agents are accepted as members. Furthermore, we continue to monitor their performance, and promptly detect any signs of trouble, such as the late payment of an invoice issued by another member.

Members must immediately notify The Cooperative Organization when a member is late with a payment.

Payment Protection Plan

Additional security: Payment Protection Plan (PPP)

The Payment Protection Plan (PPP) protects members against losses due to uncollected debts from other members in the event of bankruptcy or insolvency.

It does not cover disputed invoices, which are provided for under Rule 9 (Payments) and Rule 10 (Dispute Resolution Service) specified in General Rules and Procedures on this website. The annual contribution is now 350 EUR per member, subject to review each year.

How PPP works

How the PPP works

During the first quarter of each calendar year, The Cooperative Organization may disburse up to 80% of the monies in the PPP fund as compensation to participating members with debts outstanding from members who have declared bankruptcy or gone out of business during the year, to a maximum amount of 25,000 USD per debtor. To collect such debts through legal means, the PPP will engage the services of a reputable debt collection agency.

PPP accounts will be kept completely separate from those of The Cooperative Logistics Network, and will be open to the scrutiny of all participating members.

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