The sole aim of all small and mid-sized freight forwarding companies is to grow their business. Growth in this context implies getting new customers, taking on new employees, opening branch offices and eventually generating more revenue. However, getting more customers and boosting the bottom line of the company necessitates more investment in the right areas….
The Cooperative blog
Tag: customer service in logistics
The reputation and brand image of a logistics company or any company for that matter are entirely dependent on the customers. Just like any other sector, the transportation and logistics industry is constantly working towards creating a long-term mutually beneficial customer relationship. A sound relationship with the clients is critical for the long-term success of…